FAQ
We know you might have some questions, and we're here to help! Our FAQ page is designed to provide quick and clear answers to the most common inquiries about shopping with DecorLyte. From shipping and returns to product care and payment options, you’ll find everything you need to make your experience seamless and enjoyable.
Still have questions? Don’t hesitate to reach out to our friendly team via email or Instagram. We’re always happy to help!
Frequently Asked Questions
Use this text to share information about your product or shipping policies.
When will my order arrive?
We aim to process orders within 1-2 business days. Standard shipping times are 5-12 business days, depending on your location. We’ll send tracking details as soon as your order is on its way!
You can return your product up to 30 days after receiving your order. Learn more
Can I return an item if it doesn’t work for my space?
Absolutely! We offer a 30-day return policy for any item in its original condition. Simply contact us, and we’ll help you with the return process.
Do you offer free shipping?
Yes! Enjoy free shipping on all orders for a limited time.
Are your products high quality?
Quality is our top priority. Each item is carefully curated to meet high standards in materials, durability, and design. We only offer pieces we would proudly display in our own homes.
What payment methods do you accept?
We accept major credit cards, and other secure payment options. Your information is safe with us, and we’ll ensure a smooth checkout experience.
How do I contact customer support?
We're here to help! Reach out to us through our Contact page, and our friendly support team will get back to you within 24 hours.